Privacy Policy

This Privacy Policy explains our rules regarding the collection and use of certain information, including your personal information, by interactivesubtitle.com. To contact us, please do it through our Chat, By using, visiting or browsing the interactivesubtitle.com service, you accept our informative practices described below.

For the purposes of this Privacy Policy, the term "personal information" refers to information that may be used only to identify or contact you. Non-personal information means any information that does not allow establishing a direct association with you.
Please note that this Privacy Policy includes hyperlinks that can only be accessed through our website.


Collection of information

We receive and store information about you, including:

The information you provide us:
We collect the information you give us. For example: Your name, email, address, zip code, payment method and telephone number. This information is collected in different ways, including when you introduce it into our service, when interacting with our customer service or when participating in surveys or marketing promotions; the information collected when you choose to provide reviews or ratings, when you set preferences in "Your account" or provide us information through our service or other means.

The information we collect automatically:
We collect information regarding you and your interactions with us and our advertising; the use of our service, applications, sites, tools and customer service; also that information related to your computer or any device that you use to access our service. This information may include: Your activity in the interactivesubtitle.com service, such as didactic selections, viewing history and search queries; details about your interactions with customer service, such as the date, time, reason for the inquiry, transcripts of any conversation in the chat, and if you call us, your phone number; ID of unique devices or identifiers, software and device features (such as type and configuration), connection information, statistics on page display, reference URL, advertising data, IP addresses and standard web registration information; Information collected through the use of cookies, web signage and other technologies.

Information from other sources:
We can supplement the information described above with information obtained from other sources, including that of data providers obtained both online and without Internet connection. This supplementary information may include demographic data and Internet browsing behaviors. We may use this supplementary information for purposes that comply with this Privacy Policy, such as: analyzing and understanding our current, previous and potential members; improve our service, delivery optimization, content selection, recommendation algorithms, advertising and marketing; also to protect you and us from fraud and unauthorized access.


Use of information

We use the information collected to analyze, manage, improve and personalize our services and marketing initiatives for you, the registration processes, orders and payments; and to communicate with you about this and other topics. For example, we may use the information we collect to:

Determine the geographical area where you are, offer the latest educational content that we believe may interest you, determine your Internet service provider and help us respond more quickly and efficiently to inquiries and requests.

Prevent, detect and investigate potentially prohibited or illegal activities, such as fraud and enforce our terms (for example, determine whether to offer you a free trial period).

Send you emails, automatic notifications or other correspondence and advertising related to our service, including newsletters, messages about the functions of interactivesubtitle.com, special offers of interactivesubtitle.com, promotions and surveys for customers. We may use information in aggregate or anonymous form. For example, consumer behavior, and comments and reviews in aggregate or anonymous form, to improve the recommendations we make to you and others. Aggregated or anonymous information may be used for various purposes not explicitly stated in this policy.


Disclosure of information

Service providers:
We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to help us provide the service. For example, we hire service providers to offer marketing, communications, and infrastructure services that personalize and improve our service, provide customer service, collect debts, analyze and improve data, including information related to the interaction of our users with our website, and process our consumer surveys. In the course of providing such services, these companies may have access to your personal or other information. We do not authorize them to use or disclose your personal information, unless it is related to the services they provide.

Protection of interactivesubtitle.com and others:
interactivesubtitle.com and its service providers may disclose personal information when we consider or they consider it reasonable that such disclosure is necessary to (a) comply with any applicable legislation, regulation, legal process or governmental request; (b) enforce appropriate terms of use, including investigation of possible infractions; (c) detect, prevent or address illegal or allegedly illegal activities (including fraudulent payment), security or technical problems; or (d) protect from damage to the rights, property or safety of interactivesubtitle.com, its users or the public, as required or permitted by law.

Business transfers:
In connection with a reorganization, restructuring, merger or sale, or any other transfer of goods, we reserve the right to transfer information, including personal information, provided that the recipient undertakes to respect your personal information in accordance with our Privacy Policy. Privacy.

Information that makes public:
By using the interactivesubtitle.com service, you will have the opportunity to publish reviews or other information publicly. Please note that when you publish this information, the information becomes public knowledge and we are no longer responsible for the use that another third party makes of the information that you publicly disclose through our service.

Others with access to your account:
If you share or allow others to access your account, they can see your information, including, in some cases, personal information, such as your viewing history, ratings, reviews and account information (including your email address or other information). in his account").


Share on social networks

Social plugins:
In addition to our social functions, in certain parts of our site, interactivesubtitle.com can have social plugins, including those offered by Facebook Twitter, Pinterest and Google+ so that you can share information on those platforms. The same social networks manage these plugins and are subject to their terms of use and privacy policies. interactivesubtitle.com does not control the way in which these social networks handle these plugins. You must read its terms of use and privacy policies before using them.


Your options

To cancel your account or subscription please send us your request to our email address This email address is being protected from spambots. You need JavaScript enabled to view it. indicating us the user and invoice number or password of your last invoice.

You can stop receiving automatic notifications from interactivesubtitle.com. If you subsequently decide that you no longer wish to receive these notifications, please send your request to our email address This email address is being protected from spambots. You need JavaScript enabled to view it.


Right of access to your information

We offer you access and the ability to update a wide variety of information about your account, including contact information. You must have logged in to access "Your account". If you have any questions about our privacy policy or wish to exercise the rights related to your personal information, write to This email address is being protected from spambots. You need JavaScript enabled to view it.


Security

interactivesubtitle.com uses administrative, technical, physical and reasonable management measures to protect your personal information against loss, theft and unauthorized access, use and modification. For example, we may use Secure Sockets Layering, an industry-standard protocol, in some of the transmissions you send us, in order to encrypt certain personal information that you transmit during the registration and subscription process.

With regard to payment with credit cards, all this is done with the most secure system of payments by Internet (PAYPAL) (MERCADO PAGO) (PAYU) (E-PAYCO) so that we will never handle or know your credit card information. credit.

By using our service, including our website and our user interfaces, or by transmitting information by any means, you consent to us communicating with you electronically regarding security, privacy and administrative issues related to the use of the service. What does interactivesubtitle.com service.

In order to facilitate access to your account and to better manage the interactivesubtitle.com service, we implement a technology that allows us to recognize you as the owner of the account and give you direct access to your account without requesting you to re-enter any password or other user identification upon re-entering the interactivesubtitle.com service. You can choose not to use this feature on your computer by unchecking the "Remember Me" box when you log in to the website. It is your responsibility to protect the confidentiality of your account access information and restrict access to your computer or device by which you access your interactivesubtitle.com account. Whenever possible, users of public or shared devices should log out (Disconnect) at the end of each visit. If you sell or return a computer or a device ready for interactivesubtitle.com, you must log out (Disconnect) and deactivate the device before doing so. If you do not securely keep your password or device, or log out (Disconnect) or deactivate your device, subsequent users can access your account information, including your personal information.


Children

While children under 18 can use the service, they can only do so with the participation, supervision and approval of a parent or guardian, and is subject to our Terms of Use (https://interactivesubtitle.com/index.php/en-us/home/terms-of-use).


Changes to the privacy policy

interactivesubtitle.com may, from time to time, change this Privacy Policy and Terms of use. These changes will be effective immediately; however, for current members, said revisions will be, effective to the contrary, effective 30 days after their publication. We will try to publish the previous versions of the Privacy Policy, if it were the case, of the last 12 months.


Transmission of information

Since the Internet is a global environment, the use of the Internet to collect and process information necessarily involves the transmission of data internationally. Therefore, by using interactivesubtitle.com you consent and accept the transmission of your information outside your country of residence to any country where we have facilities or activities with service providers. You understand that the countries to which we transmit information may have a less comprehensive level of data protection than that of your country; however, your personal information will continue to be protected in accordance with the standards described in this policy.


Contact

If you have any questions regarding your account, please contact us through our Chat, where you will also find information on how to contact our customer service for assistance. If you have any questions regarding this Privacy Policy, or the use of your personal information, write to us at This email address is being protected from spambots. You need JavaScript enabled to view it..


Last update: December 18, 2018