Frequent questions
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¿What is INTERACTIVE SUBTITLE? |
INTERACTIVE SUBTITLE is a website that offers a wide variety of services linked to English learning in which the following stand out: |
How is the subscription process? |
Step 1 - Select any of our subscription plans, and end the payment process with PayPal |
Security of your purchase data. |
The payment process is made through PAYPAL, the most secure international payment system, for this reason we will never know your credit card information or other data. |
What happens when the subscription time ends? |
Your account will be INACTIVATED and you will not have access to the service purchased. |
How do I activate my account again? |
Renew your subscription plan, log in and in the MY ACCOUNT menu you will find the link RENEW SUBSCRIPTION, renew your subscription and your account will be automatically active. |
I can not access the service through my ACTIVA account, a message appears saying:
"The maximun log-in limit for this account has been reached."? |
This means that your account is in use on another computer, you are only allowed one connection per computer, when you do not log out and start on another device or when another person is using your account the system blocks you until the session is closed on that other device. |